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Read requirements and scroll down to book appointment

picking up personals

picking up personals

picking up personals

by appointment

9am - 2:30pm 

Monday - Friday 


Please bring key, a box/bag (to place your items in) and show a valid ID. The key will stay with the car until you get it back.


You will sign that you are taking ALL your personals including your license plate.


Only owners of the vehicle can retrieve items unless a release form from the lien holder has been sent. 


To organize your items you can use the public parking area once items have been picked up.  Please do not do it while in the lot.


A second appointment will be charged $25 admin fee, so please get everything you want on the first visit.


  A confirmation text will be sent one hour before the appointment time with the address and fees due. 


**Please cancel 20 min before appointment time to avoid an administration 


***You have 30 days from the day of repossession to retrieve your personals.

Redeeming Vehicle

picking up personals

picking up personals

by appointment

9am - 3pm 

Monday - Friday


Please bring the key to the car (so you can drive it away) fees due and a valid ID.


Only person who is named on the release can pick up vehicle.

 

We will not know what your fees are until we get the lender release.


A confirmation text will be sent one hour before the appointment time with the address and fees due.


 **Please cancel 20 min before appointment time to avoid an administration fee

Transport

picking up personals

Transport

24/1

10am - 2pm

Thursday only



When scheduling you can enter multiple VINS in the VIN field.  


Transporters are not allowed in the lot and we've implemented a $50/gate fee for inop units. 


You MUST call an hour out in order to have your cars ready for pick up.


Please upload the BOL when making the appointment or the driver can bring a copy.

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Mauck Recovery

2114 Hamburg Pike Jeffersonville IN

(812) 725-7295

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